Support
We answer fast.
Skip the ticket queue. Message us directly on WhatsApp, browse the FAQ, or check the status of every system in one place.
All systems operational
Frequently asked
Most clients are live in 24 to 48 hours. Solo plans go fastest because the flow templates ship pre built. Higher tiers get a live setup call to tune the AI brain to your business voice and catalog.
No. We register your WhatsApp number through our Twilio partnership while we wait on Meta verification. If you already have Meta Business Manager set up, even better, we can connect instantly.
The bot escalates to you with a notification on your dashboard and a WhatsApp ping. You can take over the chat from your phone or laptop in one tap. The bot returns to handling the rest once you're done.
Yes. The AI is trained on Jamaican business conversations and switches between professional English and patois based on how the customer messages. You can also lock the tone to professional or casual in your settings.
Anytime. There's a one tap pause button on your dashboard. You can also schedule recurring offline windows like Sundays or holidays.
No long term contracts. Cancel anytime from your dashboard. Your conversation history stays exportable for 90 days after cancellation, then it's permanently deleted.
Still stuck? Talk to a real person.
Every Wixflo customer gets direct WhatsApp access to our team. No bots between you and us, ironically.
Open WhatsApp